Use the Fast-Charge Power Bank

Capacity
10,000 mAh
USB-C in/out
5V 3A · 9V 2A · 12V 1.5A
USB-A out
Up to 5V 4.5A · 9V 2A · 12V 1.5A
In the box
30 cm USB-A to USB-C cable

If a device won't charge

  • Recharge the power bank. The screen shows how much charge is left.
  • Unplug the cable and push it fully back in, or try another cable.
  • Check the device can charge from a power bank at these voltages.
  • Plugging the power bank's output into its own input trips its safety cut-out. Unplug it, then charge it from a wall plug or computer.
Stop using it if the battery swells, leaks or smells
Keep it dry, between 32°F and 113°F (0°C to 45°C), and away from children. If you don't use it, charge it at least every 3 months.

Did this help?

Still need help?

Chat with our team and we'll pick up from here.